Comments on: Blue Heron Grill- Hugo, MN http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html Your Casual Guide to Restaurants in the St. Paul, Minneapolis, and the Greater Twin Cities Area Mon, 06 Feb 2012 00:56:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Micheal http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-40706 Micheal Sat, 22 Oct 2011 16:45:42 +0000 http://box687.bluehost.com/~sweetsau/twincitiesrestaurantblog/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-40706 We had a great experience at The Blue Heron. We had arrived during happy hour where they had nice specials and good prices. I thought the service was very friendly and fun to be around. We will be returning! We had a great experience at The Blue Heron. We had arrived during happy hour where they had nice specials and good prices. I thought the service was very friendly and fun to be around. We will be returning!

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]]> By: Robert Molenda http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-22571 Robert Molenda Mon, 25 Jul 2011 21:46:09 +0000 http://box687.bluehost.com/~sweetsau/twincitiesrestaurantblog/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-22571 We had a terrible experience at the Blue Heron on 7/23/11. The waitress made a small mistake on one of our orders and we accepted it as it was prepared. We were having a good time as a family when shortly after the food arrived, the manager showed up and asked us how things were. We all replied that things were fine. The manager (a woman) then laid on us that we had upset her waitress and she was crying in the backroom because of our saying something about suing her !!!??? Bizarre...but the manager kept talking and not listening to anyone in our party. Finally, i told her that I was now upset and it was because of her, not the food or the server and that she could take back my plate, which I had only just started to eat. I now had a case of indigestion. So did the rest of my family as this loud, disrespectful person continued to tell us how terrible we were !!! She later slapped the check on the table and when she picked our payment up and left a receipt, she sarcastically and rudely said, "Have a Nice Day "....So much for the Blue Heron...home of the manager from hell. This woman ruined an acceptable time and turned it into the worst nightmare I have ever had in any restaurant. Do not go there. We still do not know why the waitress said what she said about our party. Too bad. Thanks for listening....something is going on there between the employees and the management and the customers are only in the way. We had a terrible experience at the Blue Heron on 7/23/11. The waitress made a small mistake on one of our orders and we accepted it as it was prepared. We were having a good time as a family when shortly after the food arrived, the manager showed up and asked us how things were. We all replied that things were fine. The manager (a woman) then laid on us that we had upset her waitress and she was crying in the backroom because of our saying something about suing her !!!??? Bizarre…but the manager kept talking and not listening to anyone in our party. Finally, i told her that I was now upset and it was because of her, not the food or the server and that she could take back my plate, which I had only just started to eat. I now had a case of indigestion. So did the rest of my family as this loud, disrespectful person continued to tell us how terrible we were !!! She later slapped the check on the table and when she picked our payment up and left a receipt, she sarcastically and rudely said, “Have a Nice Day “….So much for the Blue Heron…home of the manager from hell. This woman ruined an acceptable time and turned it into the worst nightmare I have ever had in any restaurant. Do not go there. We still do not know why the waitress said what she said about our party. Too bad.
Thanks for listening….something is going on there between the employees and the management and the customers are only in the way.

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]]> By: Brenda http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-14835 Brenda Sat, 09 Apr 2011 20:30:36 +0000 http://box687.bluehost.com/~sweetsau/twincitiesrestaurantblog/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-14835 We love blue heron and are regulars there. We have had bad service a time or 2. But this is a time or 2 after many visits. So that is normal with any place. Again LOVE IT:) We love blue heron and are regulars there. We have had bad service a time or 2. But this is a time or 2 after many visits. So that is normal with any place. Again LOVE IT:)

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]]> By: jack http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-13052 jack Wed, 09 Mar 2011 06:54:37 +0000 http://box687.bluehost.com/~sweetsau/twincitiesrestaurantblog/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-13052 I think you are all crazy. My family and I go there a couple times a week and we love it. My kids love the Blue Heron.. Its a all around fun place and I love the staff. I have gotten to know alot of the servers and they are all great people. My kids love all of them. The manager Amy is so sweet. I think you are all crazy. My family and I go there a couple times a week and we love it. My kids love the Blue Heron.. Its a all around fun place and I love the staff. I have gotten to know alot of the servers and they are all great people. My kids love all of them. The manager Amy is so sweet.

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]]> By: connie http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-9475 connie Wed, 29 Dec 2010 23:30:28 +0000 http://box687.bluehost.com/~sweetsau/twincitiesrestaurantblog/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-9475 Wow! Horrible service, two of the steaks they were out of , cold food when it did arrive one hour later. What a waste of money and time. Should have gone to Culvers! Wow! Horrible service, two of the steaks they were out of , cold food when it did arrive one hour later. What a waste of money and time. Should have gone to Culvers!

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]]> By: mitch http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-3670 mitch Thu, 01 Jul 2010 18:24:44 +0000 http://box687.bluehost.com/~sweetsau/twincitiesrestaurantblog/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-3670 Although this review is from over a year ago, they nailed it. FIND ANOTHER RESTRAUNT to spend your earned pay on...unless your the gambling type Although this review is from over a year ago, they nailed it. FIND ANOTHER RESTRAUNT to spend your earned pay on…unless your the gambling type

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]]> By: Brian http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-3533 Brian Mon, 21 Jun 2010 22:38:07 +0000 http://box687.bluehost.com/~sweetsau/twincitiesrestaurantblog/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-3533 I have been going to the Blue Heron since the day they opened,actually quit freqeuntly! I have to share saturday evenings experience-Ordered oyster's and the most exspensive bottle of wine on the menu to get things started,then ordered our meals, I ordered the new york srtip which I had a number of times in the past! I ordered it medium rare yummy! It came out burnt! second time came out burnt! third time!! CAME OUT BURNT ! ! ! Funny thing was the manager did not come out once,no I guess he did,he brought one of the burnt steaks out and dropped it on the table not saying a thing! The manager Michael T. Johnson is a joke! because of him I will not go back and I will tell many people in the community about my experience! I have been going to the Blue Heron since the day they opened,actually quit freqeuntly! I have to share saturday evenings experience-Ordered oyster’s and the most exspensive bottle of wine on the menu to get things started,then ordered our meals, I ordered the new york srtip which I had a number of times in the past! I ordered it medium rare yummy! It came out burnt! second time came out burnt! third time!! CAME OUT BURNT ! ! ! Funny thing was the manager did not come out once,no I guess he did,he brought one of the burnt steaks out and dropped it on the table not saying a thing! The manager Michael T. Johnson is a joke! because of him I will not go back and I will tell many people in the community about my experience!

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]]> By: Joe http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-2920 Joe Wed, 12 May 2010 04:45:06 +0000 http://box687.bluehost.com/~sweetsau/twincitiesrestaurantblog/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-2920 The Heron is a fun place to hang out. The food is great and the staff is always good to me. They have some kind of speical every night. There happy hour rocks and they always have the games on TV. What is so bad about that? The Heron is a fun place to hang out. The food is great and the staff is always good to me. They have some kind of speical every night. There happy hour rocks and they always have the games on TV. What is so bad about that?

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]]> By: sammy http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-2639 sammy Wed, 28 Apr 2010 04:09:51 +0000 http://box687.bluehost.com/~sweetsau/twincitiesrestaurantblog/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-2639 Its so fun there. The staff is great. Just chill out and have a good time. Its so fun there. The staff is great. Just chill out and have a good time.

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]]> By: Just Me http://www.twincitiesrestaurantblog.com/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-2437 Just Me Wed, 21 Apr 2010 17:07:41 +0000 http://box687.bluehost.com/~sweetsau/twincitiesrestaurantblog/tcrb/2008/09/blue-heron-grill-hugo-mn.html#comment-2437 I love it there. We go there all the time and the staff is great. The food is always great. They have really came along way from when they first opened. I think you should give it another shot too. Ask for Toni or Heidi. They are both very friendly and good to us every time we go there. I know there are a few more I just don't know all there names. Try the New Orleans pasta. Its great. I hope you all try it again I am sure you will be happy. I love it there. We go there all the time and the staff is great. The food is always great. They have really came along way from when they first opened. I think you should give it another shot too. Ask for Toni or Heidi. They are both very friendly and good to us every time we go there. I know there are a few more I just don’t know all there names. Try the New Orleans pasta. Its great. I hope you all try it again I am sure you will be happy.

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